# ElevenLabs outage on 8 October 2026

> On 8 October, ElevenLabs had a major outage affecting Agent conversations that use SIP, which saw call failures while non-SIP Agent conversations were unaffected; the incident was open from 15:19 to 15:44 UTC (25 minutes). The status page's own updates give a different window: its first update was posted at 15:00 UTC, and it reported no continuing failures as of 15:15 UTC, before the incident was marked resolved at 15:43 UTC. The status page did not state a cause and said a root cause analysis would follow; Edmentum, Shopify and HubSpot also reported problems around the same time.

- Service: [ElevenLabs](https://stackpulse.app/services/elevenlabs.md)
- Severity: major_outage
- Title on the status page: Agent SIP Conversation Disruption
- Started: 2026-10-08 15:19 UTC
- Ended: 2026-10-08 15:44 UTC
- Lasted: 25 min
- Incident open on the status page: 15:19–15:43 UTC
- Page: https://stackpulse.app/services/elevenlabs/outages/2026-10-08-1519

## At the same time

- [Edmentum](https://stackpulse.app/services/edmentum.md): major_outage from 2026-10-08 14:23 UTC
- [Shopify](https://stackpulse.app/services/shopify.md): issue from 2026-10-08 14:50 UTC
- [HubSpot](https://stackpulse.app/services/hubspot.md): issue from 2026-10-08 14:52 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with ElevenLabs.