# Edmentum outage on 8 October 2026

> On 8 October, Edmentum's MajorClarity platform had a major outage from 14:22 to 15:23 UTC, about an hour, during which users could face login failures, authentication errors, or be unable to reach parts of the application. The status page said a fix was in place by 15:15, with performance improved, and the incident was marked resolved at 15:23; it said the root cause was identified but did not describe it. Blackbaud, Cursor, Thomson Reuters Legal, Litmus, Shopify, HubSpot and ElevenLabs also reported problems at around the same time.

- Service: [Edmentum](https://stackpulse.app/services/edmentum.md)
- Severity: major_outage
- Title on the status page: MajorClarity Performance Issues
- Started: 2026-10-08 14:23 UTC
- Ended: 2026-10-08 15:24 UTC
- Lasted: 1 h 1 min
- Incident open on the status page: 14:22–15:23 UTC
- The status page's incident: https://stspg.io/dt0kxlh9f59y
- Page: https://stackpulse.app/services/edmentum/outages/2026-10-08-1423

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| MajorClarity | partial outage | 2026-10-08 14:22 | 2026-10-08 15:15 |

## At the same time

- [Blackbaud](https://stackpulse.app/services/blackbaud.md): issue from 2026-10-08 13:28 UTC
- [Cursor](https://stackpulse.app/services/cursor.md): issue from 2026-10-08 13:55 UTC
- [Thomson Reuters Legal](https://stackpulse.app/services/thomson-reuters-legal.md): major_outage from 2026-10-08 14:09 UTC
- [Litmus](https://stackpulse.app/services/litmus.md): major_outage from 2026-10-08 14:11 UTC
- [Shopify](https://stackpulse.app/services/shopify.md): issue from 2026-10-08 14:50 UTC
- [HubSpot](https://stackpulse.app/services/hubspot.md): issue from 2026-10-08 14:52 UTC
- [ElevenLabs](https://stackpulse.app/services/elevenlabs.md): major_outage from 2026-10-08 15:19 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with Edmentum.