# Close outage on 28 October 2026

> On 28 October, Close had a critical outage in which the app was unavailable for some customers, lasting 44 minutes from 17:43 to 18:27 UTC. The status page said degraded search infrastructure was affecting app availability for customers on the affected cluster. It opened the incident at 17:41, reported a revert and monitoring at 17:54, and marked it resolved at 18:10, earlier than the outage was recorded as ending. Stripe also had a minor issue with elevated API errors at the same time, starting at 17:39 UTC.

- Service: [Close](https://stackpulse.app/services/close.md)
- Severity: critical
- Title on the status page: App is unavailable for some customers
- Started: 2026-10-28 17:43 UTC
- Ended: 2026-10-28 18:27 UTC
- Lasted: 44 min
- Incident open on the status page: 17:41–18:10 UTC
- The status page's incident: https://stspg.io/fsrhh6mmpj1h
- Page: https://stackpulse.app/services/close/outages/2026-10-28-1743

## At the same time

- [Stripe](https://stackpulse.app/services/stripe.md): issue from 2026-10-28 17:39 UTC

Problems at the same time are a clue, never proof that one caused another.

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