# Claude outage on 7 October 2026

> On 7 October, Claude had a major outage affecting the Claude Console (platform.claude.com), where loading usage data on the Usage page and through the Admin API usage report endpoint returned errors; the incident was open on the status page from 01:20 to 02:33 UTC, about 1 hour 11 minutes. The status page's final update gave a different impact window, saying many of these requests failed from 00:00 to 01:40 UTC, which began before the incident was posted. It also said Messages API requests were not affected, and OpenAI, Aircall, VRChat and freee reported minor issues during the same period.

- Service: [Claude](https://stackpulse.app/services/claude.md)
- Severity: major_outage
- Title on the status page: Elevated errors loading usage data on platform.claude.com
- Started: 2026-10-07 01:23 UTC
- Ended: 2026-10-07 02:34 UTC
- Lasted: 1 h 11 min
- Incident open on the status page: 01:20–02:33 UTC
- The status page's incident: https://stspg.io/scdhhnplc2jn
- Page: https://stackpulse.app/services/claude/outages/2026-10-07-0123

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| Claude Console (platform.claude.com) | partial outage | 2026-10-07 01:20 | 2026-10-07 02:33 |

## At the same time

- [OpenAI](https://stackpulse.app/services/openai.md): issue from 2026-10-07 01:13 UTC
- [Aircall](https://stackpulse.app/services/aircall.md): issue from 2026-10-07 01:24 UTC
- [VRChat](https://stackpulse.app/services/vrchat.md): issue from 2026-10-07 02:02 UTC
- [freee](https://stackpulse.app/services/freee.md): issue from 2026-10-07 02:13 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with Claude.