# Box outage on 8 October 2026

> On 8 October, Box had an incident affecting enterprise event data, open from 01:48 to 03:54 UTC (2 h 6 min). Admins could see missing or outdated information in event-based reports and Insights in the Admin Console and in the Enterprise Events API, and Box AI unit usage could be inaccurate. The status page said Events API data was up to date by 03:19 and reports and AI unit usage by 03:38, with monitoring until 03:54. Litmus, OpenAI and Amplitude also had problems at the same time.

- Service: [Box](https://stackpulse.app/services/box.md)
- Severity: major_outage
- Title on the status page: [Medium] Issue with Enterprise Event Reports
- Started: 2026-10-08 01:48 UTC
- Ended: 2026-10-08 03:54 UTC
- Lasted: 2 h 6 min
- Incident open on the status page: 01:48–03:54 UTC
- The status page's incident: https://stspg.io/m4y0wyxljb1s
- Page: https://stackpulse.app/services/box/outages/2026-10-08-0148

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| Box Web Application - Enterprise Reports | degraded performance | 2026-10-08 01:48 | 2026-10-08 03:38 |
| Box Platform / API - Events API | degraded performance | 2026-10-08 01:48 | 2026-10-08 03:19 |

## At the same time

- [Litmus](https://stackpulse.app/services/litmus.md): major_outage from 2026-10-08 02:26 UTC
- [OpenAI](https://stackpulse.app/services/openai.md): issue from 2026-10-08 03:18 UTC
- [Amplitude](https://stackpulse.app/services/amplitude.md): issue from 2026-10-08 03:34 UTC

Problems at the same time are a clue, never proof that one caused another.

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