# Box outage on 28 September 2026

> On 28 September 2026, Box had an outage that affected Box Notes and lasted about 27 minutes, from 10:05 to 10:32 UTC. Box's status page opened the incident at 10:04, said users might see errors or slowness when creating or updating notes, and marked it resolved at 10:31 with the service restored to full functionality. Asana, Auto Trader UK, Blackbaud and Webflow also reported problems around the same time.

- Service: [Box](https://stackpulse.app/services/box.md)
- Severity: major_outage
- Title on the status page: [Medium] Issues with Box Notes
- Started: 2026-09-28 10:05 UTC
- Ended: 2026-09-28 10:32 UTC
- Lasted: 27 min
- Incident open on the status page: 10:04–10:31 UTC
- The status page's incident: https://stspg.io/526db319tsmt
- Page: https://stackpulse.app/services/box/outages/2026-09-28-1005

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| Box Notes - Web Application | degraded performance | 2026-09-28 10:04 | 2026-09-28 10:31 |

## At the same time

- [Asana](https://stackpulse.app/services/asana.md): issue from 2026-09-28 09:33 UTC
- [Auto Trader UK](https://stackpulse.app/services/auto-trader-uk.md): issue from 2026-09-28 09:57 UTC
- [Blackbaud](https://stackpulse.app/services/blackbaud.md): issue from 2026-09-28 10:25 UTC
- [Webflow](https://stackpulse.app/services/webflow.md): issue from 2026-09-28 10:31 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with Box.