# Blackbaud outage on 5 October 2026

> Blackbaud had a major outage on 5 October from 12:07 to 17:07 UTC, about 5 hours, covering Blackbaud Luminate Online and an alert for Blackbaud Education Management Solutions. The status page's Luminate updates described delayed autoresponder delivery for a subset of customers; at 15:26 they said queued autoresponders were delivering again, and that incident was marked resolved at 16:38. Aircall, Notion, Fish Audio, Claude and Procore also had problems at the same time.

- Service: [Blackbaud](https://stackpulse.app/services/blackbaud.md)
- Severity: major_outage
- Title on the status page: Active Issue Alert – Blackbaud Education Management Solutions -  #000696153
- Started: 2026-10-05 12:07 UTC
- Ended: 2026-10-05 17:07 UTC
- Lasted: 5 h
- Incident open on the status page: 12:07–16:38 UTC
- The status page's incident: https://stspg.io/z71hq63psk2t
- Page: https://stackpulse.app/services/blackbaud/outages/2026-10-05-1207

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| Blackbaud Luminate Online® - Blackbaud Luminate Online® | partial outage | 2026-10-05 12:07 | 2026-10-05 16:38 |

## At the same time

- [Aircall](https://stackpulse.app/services/aircall.md): issue from 2026-10-05 12:00 UTC
- [Notion](https://stackpulse.app/services/notion.md): issue from 2026-10-05 12:31 UTC
- [Fish Audio](https://stackpulse.app/services/fish-audio.md): major_outage from 2026-10-05 13:02 UTC
- [Claude](https://stackpulse.app/services/claude.md): major_outage from 2026-10-05 13:06 UTC
- [Procore](https://stackpulse.app/services/procore.md): issue from 2026-10-05 14:14 UTC
- [Bling](https://stackpulse.app/services/bling.md): major_outage from 2026-10-05 14:38 UTC
- [PowerSchool](https://stackpulse.app/services/powerschool.md): issue from 2026-10-05 15:09 UTC
- [Kickstarter](https://stackpulse.app/services/kickstarter.md): critical from 2026-10-05 15:59 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with Blackbaud.