# BigCommerce outage on 26 October 2026

> On 26 October, BigCommerce had a major outage affecting its Storefront, in which some shoppers on headless storefronts using Chrome on Android could not reach checkout. The incident was open from 12:08 to 14:19 UTC, about 2 hours 11 minutes, but the status page's first update said these shoppers had been affected since about 15:46 UTC on 25 October and that BigCommerce-hosted checkout pages were not expected to be affected. 20 Minutes, Redtail Technology and Cursor also reported problems at the same time.

- Service: [BigCommerce](https://stackpulse.app/services/bigcommerce.md)
- Severity: major_outage
- Title on the status page: Some Android shoppers on headless storefronts may be unable to reach checkout
- Started: 2026-10-26 12:08 UTC
- Ended: 2026-10-26 14:19 UTC
- Lasted: 2 h 11 min
- Incident open on the status page: 12:07–14:18 UTC
- The status page's incident: https://stspg.io/wbny0kyqxqs4
- Page: https://stackpulse.app/services/bigcommerce/outages/2026-10-26-1208

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| Storefront | partial outage | 2026-10-26 12:07 | 2026-10-26 14:18 |

## At the same time

- [20 Minutes](https://stackpulse.app/services/20-minutes.md): major_outage from 2026-10-26 13:30 UTC
- [Redtail Technology](https://stackpulse.app/services/redtail-technology.md): issue from 2026-10-26 13:52 UTC
- [Cursor](https://stackpulse.app/services/cursor.md): issue from 2026-10-26 14:02 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with BigCommerce.