# Asaas outage on 6 October 2026

> On 6 October, Asaas had a major outage of its Serasa credit check feature (Consulta Serasa) from 13:16 to 20:35 UTC, lasting 7 h 18 min. The status page said the problem mainly affected individual (pessoa física) accounts, and it reported the checks as back to normal at 20:34 UTC. Claude, Cursor, OpenAI, Supabase and Thomson Reuters Legal also reported problems at the same time.

- Service: [Asaas](https://stackpulse.app/services/asaas.md)
- Severity: major_outage
- Title on the status page: Indisponibilidade na consulta Serasa para PF
- Started: 2026-10-06 13:16 UTC
- Ended: 2026-10-06 20:35 UTC
- Lasted: 7 h 18 min
- Incident open on the status page: 13:15–20:34 UTC
- The status page's incident: https://stspg.io/hp4b6p08s1hh
- Page: https://stackpulse.app/services/asaas/outages/2026-10-06-1316

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| Consulta Serasa | partial outage | 2026-10-06 13:15 | 2026-10-06 20:34 |

## At the same time

- [Supabase](https://stackpulse.app/services/supabase.md): issue from 2026-10-06 12:22 UTC
- [Claude](https://stackpulse.app/services/claude.md): major_outage from 2026-10-06 12:25 UTC
- [Cursor](https://stackpulse.app/services/cursor.md): issue from 2026-10-06 12:41 UTC
- [Thomson Reuters Legal](https://stackpulse.app/services/thomson-reuters-legal.md): issue from 2026-10-06 13:09 UTC
- [OpenAI](https://stackpulse.app/services/openai.md): issue from 2026-10-06 13:47 UTC
- [Vercel](https://stackpulse.app/services/vercel.md): major_outage from 2026-10-06 16:12 UTC
- [Discord](https://stackpulse.app/services/discord.md): issue from 2026-10-06 17:07 UTC
- [Discogs](https://stackpulse.app/services/discogs.md): issue from 2026-10-06 17:26 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with Asaas.