# Anota AI outage on 6 November 2026

> On 6 November, Anota AI had a major outage affecting Pix payments from 22:50 to 23:55 UTC (1 h 5 min), with its online payment components for Tuna and iFood Pago marked as critically down from 22:49 to 23:28 UTC. The status page said a general instability in the external Pix service disrupted payments and that it temporarily disabled Pix as a precaution, then began reactivating it at 23:28 UTC and monitored until declaring the incident resolved at 23:54 UTC. AWS in Oregon (us-west-2), Musixmatch, Redtail Technology, Statuspage and Supabase also reported minor issues around the same time.

- Service: [Anota AI](https://stackpulse.app/services/anota-ai.md)
- Severity: major_outage
- Title on the status page: Instabilidade Geral no Pix
- Started: 2026-11-06 22:50 UTC
- Ended: 2026-11-06 23:55 UTC
- Lasted: 1 h 5 min
- Incident open on the status page: 22:49–23:54 UTC
- The status page's incident: https://stspg.io/vzg9tw44frls
- Page: https://stackpulse.app/services/anota-ai/outages/2026-11-06-2250

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| Pagamento Online - Tuna | major outage | 2026-11-06 22:49 | 2026-11-06 23:28 |
| Pagamento Online - iFood Pago | major outage | 2026-11-06 22:49 | 2026-11-06 23:28 |

## At the same time

- [AWS · Oregon (us-west-2)](https://stackpulse.app/services/aws-oregon-us-west-2.md): issue from 2026-11-06 22:52 UTC
- [Musixmatch](https://stackpulse.app/services/musixmatch.md): issue from 2026-11-06 23:13 UTC
- [Redtail Technology](https://stackpulse.app/services/redtail-technology.md): issue from 2026-11-06 23:16 UTC
- [Statuspage](https://stackpulse.app/services/statuspage.md): issue from 2026-11-06 23:26 UTC
- [Supabase](https://stackpulse.app/services/supabase.md): issue from 2026-11-06 23:50 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with Anota AI.