# Aircall outage on 3 November 2026

> On 3 November, Aircall had a major outage affecting inbound and outbound calls, lasting about 26 minutes from 15:31 to 15:57 UTC. Aircall's status page opened the incident at 15:30 and said a fix was in place by 15:42, with error rates returning to normal. It marked the incident resolved at 15:54. Sentry, U-Haul, HiBob, Thomson Reuters Legal, Musixmatch and Blackbaud also reported problems around the same time.

- Service: [Aircall](https://stackpulse.app/services/aircall.md)
- Severity: major_outage
- Title on the status page: Issues Making and Receiving Calls
- Started: 2026-11-03 15:31 UTC
- Ended: 2026-11-03 15:57 UTC
- Lasted: 26 min
- Incident open on the status page: 15:30–15:54 UTC
- The status page's incident: https://stspg.io/4hfnhgmpsgjg
- Page: https://stackpulse.app/services/aircall/outages/2026-11-03-1531

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| Voice — Calling - Inbound Calls | partial outage | 2026-11-03 15:30 | 2026-11-03 15:54 |
| Voice — Calling - Outbound Calls | partial outage | 2026-11-03 15:30 | 2026-11-03 15:54 |

## At the same time

- [Blackbaud](https://stackpulse.app/services/blackbaud.md): issue from 2026-11-03 14:38 UTC
- [Sentry](https://stackpulse.app/services/sentry.md): critical from 2026-11-03 14:58 UTC
- [U-Haul](https://stackpulse.app/services/u-haul.md): critical from 2026-11-03 15:00 UTC
- [HiBob](https://stackpulse.app/services/hibob.md): major_outage from 2026-11-03 15:17 UTC
- [Thomson Reuters Legal](https://stackpulse.app/services/thomson-reuters-legal.md): major_outage from 2026-11-03 15:50 UTC
- [Musixmatch](https://stackpulse.app/services/musixmatch.md): issue from 2026-11-03 15:56 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with Aircall.