# Aircall outage on 12 October 2026

> On 12 October, Aircall had a major outage affecting inbound and outbound calling. The outage lasted about 48 minutes, from 09:30 to 10:18 UTC. The status page said the issue affected a subset of customers, that a fix was in place by 10:05, and that voice traffic seemed stable from then. Musixmatch and Zapier also reported minor problems at around the same time.

- Service: [Aircall](https://stackpulse.app/services/aircall.md)
- Severity: major_outage
- Title on the status page: Calling Issues
- Started: 2026-10-12 09:30 UTC
- Ended: 2026-10-12 10:18 UTC
- Lasted: 48 min
- Incident open on the status page: 09:29–10:17 UTC
- The status page's incident: https://stspg.io/hyb7j6rtr64h
- Page: https://stackpulse.app/services/aircall/outages/2026-10-12-0930

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| Voice — Calling - Inbound Calls | partial outage | 2026-10-12 09:29 | 2026-10-12 10:17 |
| Voice — Calling - Outbound Calls | partial outage | 2026-10-12 09:29 | 2026-10-12 10:17 |

## At the same time

- [Musixmatch](https://stackpulse.app/services/musixmatch.md): issue from 2026-10-12 08:33 UTC
- [Zapier](https://stackpulse.app/services/zapier.md): issue from 2026-10-12 08:39 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with Aircall.