# Aircall outage on 1 October 2026

> On 1 October, Aircall had a major outage from 05:37 to 07:07 UTC (1 h 31 min), during which users could not log in to Aircall Workspace on web and desktop or make and receive calls. The status page said the issue seemed to have been caused by a spike in errors between 05:10 and 05:23 UTC, earlier than the incident was opened, and it reported stable performance by 06:33 before marking the incident resolved at 07:01. Wix and Atlassian Support also had problems at the same time.

- Service: [Aircall](https://stackpulse.app/services/aircall.md)
- Severity: major_outage
- Title on the status page: Issues logging in to Aircall Workspace
- Started: 2026-10-01 05:37 UTC
- Ended: 2026-10-01 07:07 UTC
- Lasted: 1 h 31 min
- Incident open on the status page: 05:36–07:01 UTC
- The status page's incident: https://stspg.io/64lh9h1q91d8
- Page: https://stackpulse.app/services/aircall/outages/2026-10-01-0537

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| Aircall Apps - Aircall Workspace (Web) | partial outage | 2026-10-01 05:36 | 2026-10-01 07:01 |
| Aircall Apps - Aircall Workspace (Desktop) | partial outage | 2026-10-01 05:36 | 2026-10-01 07:01 |

## At the same time

- [Wix](https://stackpulse.app/services/wix.md): major_outage from 2026-10-01 05:18 UTC
- [Atlassian Support](https://stackpulse.app/services/atlassian-support.md): issue from 2026-10-01 07:06 UTC

Problems at the same time are a clue, never proof that one caused another.

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